We want to make sure your Sunspace Porch Windows are working properly and remain easy to use. Please contact us if you are having any trouble or just have a question. We are here to help!
Sunspace Modular Enclosures Inc., (the manufacturer), guarantees the material's factory workmanship, to the original purchaser, to be of excellent quality as provided in this limited non-prorated warranty.
All expanded polystyrene panel products are warranted to be free of blistering, chipping, cracking, peeling, or delamination under normal residential use and service for as long as you own your sunroom.
Sunspace warrants its insulated glass units for fifteen (15) years, from the date of installation, under normal residential use and service, against seal failure resulting in permanent fogging in the space between the glass.
Sunspace warrants its tempered glass units in windows and doors against breakage in residential use for as long as you own your sunroom.
Sunspace warrants its vinyl extruded components under normal residential use and service, to be free from peeling, flaking, blistering, and corroding for as long as you own your sunroom. The vinyl extruded components are not warranted against discoloration caused by air pollution, exposure to harmful chemicals or normal weathering (fading) resulting from exposure to the elements.
Sunspace warrants the materials used for moving parts (Door Rollers, Latches, Etc.), and other hardware items under normal residential use and service for as long as you own your sunroom.
Your local dealer warrants the vinyl glazed windows against fading, cracking, and damage under normal residential use and service providing cleaning instructions are followed. The vinyl glazing will be repaired or re-rolled in the same tint in the event that the vinyl is damaged. The owner is responsible for bringing the panel to the dealer and picking up same.
Please remember vinyl is not glass. Extreme care must be taken when cleaning your vinyl windows. Do not use any harsh cleaners or detergents. It is imperative that formulas containing bleach are NOT used. For best results, your windows need to be cool before washing. Make sure all dust and lose sand or grit has been removed from all areas of the frame. We recommend that you use our vinyl cleaner which has been specially formulated for your windows. You may purchase this cleaner from your Sunspace Dealer.
Our obligation under this warranty shall be limited to repair or replacement of any component part found to be defective within the applicable periods described above. Should repair or replacement of the defective component parts be prohibited costly, the manufacturer may instead provide a refund of the purchase price of the product. This warranty does not apply to any product damaged or determined to be defective as a result of improper handling, operation or maintenance.
Sunspace is not responsible for indirect, punitive, special, incidental or consequential damages or losses the consumer may suffer or incur in connection with this product or its use.
If a warranty claim should become necessary, send the defective part (if practical to do so) or request an inspection by the installation contractor. If found to be defective a new replacement part will be supplied to you at no charge (freight collect).